Privacy Policy

Privacy & Cookie Policy

1. Who We Are This Privacy & Cookie Policy applies to the activities conducted via this website (https://coastflat.com) and the services provided under the CoastFlat by CoastVenture brand.

2. What Data We Collect We collect and process personal data including:

• Name, contact information, nationality, ID documents (for property visits, contracts, or tenancy agreements)

• Buyer/seller/tenant profiles (for real estate transactions and property management)

• Communications with us via email, phone, messaging apps, or contact forms

• Cookies, IP address, browser/device data via analytics tools

• Reservation-related data from third-party platforms for property access and guest experience

3. Legal Basis for Processing

• Performance of contract (e.g. tenancy, property sales, service provision)

• Legal obligations (e.g. recordkeeping, regulatory compliance)

• Legitimate interest (e.g. client communication, maintenance coordination)

• Consent (e.g. for marketing, cookies)

4. Data Tools and Systems We use customer relationship management systems (CRM), analytics, payment, and property management tools to support service delivery, user communication, and data handling.

5. Data Sharing We may share your data with:

• Service providers (e.g. cleaners, maintenance partners, technical support)

• Booking and payment platforms

• Legal/tax advisors or public authorities where required

6. Data Retention We keep personal data:

• For as long as necessary for the purpose for which it was collected

• Up to 6 years for legal/tax obligations

• Until withdrawal of consent where applicable

7. Cookies Cookies are small text files that store information on your device to help us improve website functionality and enhance the user experience.

Types of Cookies We Use:

• Essential Cookies: Required for core website functionality

• Analytics Cookies: Help us understand visitor behavior on the site

• Functionality Cookies: Enable personalization and saved preferences

• Marketing Cookies: Used to tailor communication and promotions

Managing Cookies: You can manage cookies through your browser settings or reject non-essential cookies when prompted. Blocking cookies may impact your experience of certain features.

8. Your Rights Under applicable data protection laws, you have the right to access, rectify, erase, restrict, or object to processing, and to request data portability. You may exercise your rights by contacting: info@coastflat.com

9. Contact For any questions regarding this Privacy & Cookie Policy, please contact: info@coastflat.com